Due to high demand, Shanghai Disney Resort parking lots will be at or near full capacity during the weekends and holidays. Guests visiting Shanghai Disneyland and Disneytown are advised to take the metro, taxi or other public transportation.
Zootopia has officially opened at Shanghai Disneyland on December 20. As we continue to manage maximum capacity for each area of our resort, and in anticipation of high demand to visit Zootopia during its opening period, please understand that admission to Zootopia or its new attraction “Zootopia: Hot Pursuit” may not be secured for every guest who enters Shanghai Disneyland. However, guests will be able to encounter multiple new experiences with a Zootopia touch throughout the park, including decoration, entertainment, food & beverage and merchandise.Please also note that overnight queuing for entry to Shanghai Disneyland on any day is not permitted. Guests are encouraged to plan their trip accordingly.
In the opening phase, we expect that pauses and brief downtimes may occur from time to time in the new attraction “Zootopia: Hot Pursuit”. Downtimes may occur for a variety of reasons due to the complexity of the ride system and built-in safety features, based on industry requirements and best practices. In the event of downtime, guests will be required to evacuate according to onsite cast members' instructions. Operation of the attraction will be resumed after the completion of all necessary procedures. We appreciate the understanding and cooperation of our guests during this opening period.
Shanghai Disney Resort New Rules and Regulations Regarding Carriers and Vehicles Effective June 30, 2023
For the safety of our guests and Cast Members, and to help improve guest flow and make the experience more enjoyable for all who visit, please note:
The following carriers or vehicles continue to be permitted to be brought into Shanghai Disney Resort:
- Manual wheelchairs or electrically powered wheelchairs with at least three wheels and speed lower than 16 km/h (to be used only for the purposes of carrying guests with assisted mobility needs due to disability, advanced age or relevant medical conditions)
- Child strollers meeting all of the following conditions:
- Length NOT exceeding 110 cm, width NOT exceeding 80 cm (both including any accessories or extension attachments fully deployed)
- Designed and used to transport children of 11 years old and younger or with height of 1.4 meters and below on the day of their visit
- Designed to be pushed from behind
- Strollers with length exceeding 110 cm, width exceeding 80 cm (both including any accessories or extension attachments fully deployed)
- Wagons, stroller wagons
- Carts
- Children’s tricycles
- Wheeled carriers
- Stroller suitcases
- Any trailer-like object that is pushed, pulled or towed by an electric conveyance vehicle, wheelchair, stroller or person
The following activities are not allowed in Shanghai Disneyland, and indoor locations of Disneytown:
- Pulling of any permitted carriers or vehicles (including permitted strollers) behind oneself
- Using any permitted carriers or vehicles (including permitted strollers) to exclusively transport personal belongings, merchandise, or other physical items
